Description

We are seeking a Product Owner / Senior Business Analyst with digital banking experience to lead business analysis, product alignment, and feature definition for credit union transformation initiatives.

This role sits in the Business & Value lens of Aequilibrium’s Four Lenses model and works closely with Program Managers, Designers, and Solution Architects to ensure solutions meet business objectives and member experience goals.

Ideal candidates have worked on digital banking platform implementations such as Central1 Forge, Backbase, Mambu, VeriPark, ebankIT, Intellect Design, or similar ecosystems — particularly in credit union environments.

Who You Are

You combine:

• Deep understanding of digital banking workflows
• Credit union business knowledge
• Agile product ownership experience
• Strong requirements and stakeholder facilitation skills

You are comfortable translating executive strategy into actionable backlog items, prioritizing and ensuring clarity between business stakeholders and technical teams.

You have likely:

• Supported a CU digital banking rollout
• Defined functional specs for online/mobile banking
• Worked across core integrations, authentication, payments, onboarding, and member services
• Participated in RFP-driven platform changes

What You Will Be Doing

Business & Product Leadership

• Act as Product Owner or Lead BA within digital banking initiatives
• Elicit and document business requirements through workshops and interviews
• Translate CU business needs into clear product backlogs and functional specifications
• Collaborate with UX/UI Designers to ensure that functional requirements don't compromise the ease of use for the credit union member.
• Work with designers and architects to incorporate AI-driven features, such as intelligent search, automated support, or data-driven personalization into the product roadmap and backlog.
• Prioritize features aligned to business value and member impact

Requirements & Documentation

• Develop user stories, acceptance criteria, and functional specs
• Model business processes using UML and workflow diagrams
• Identify integration and data requirements
• Define scope and measure success criteria

Stakeholder Collaboration

• Facilitate alignment across operations, digital, marketing, and IT teams
• Present recommendations to client leadership
• Serve as liaison between CU stakeholders and development teams
• Support UAT planning and validation

Delivery Support

• Participate in sprint ceremonies and backlog grooming
• Ensure solutions meet documented business objectives
• Identify gaps, risks, and improvement opportunities
• Support change management efforts

Qualification Requirements

Must-Have

• Located in North, Central, or South America
• 5+ years as Product Owner or Business Analyst in financial services
• 3+ years working on digital banking platforms
• Experience in a client-facing agency or consultancy environment.
• Experience with credit unions or community banking environments
• Experience defining functional specs for online/mobile banking
• Strong Agile experience (Scrum/Kanban)
• Experience with UML or structured requirements modeling
• Strong stakeholder facilitation skills
• Ability to organize complex information into clear visual models
• Strong written and verbal communication skills

Nice-to-Have

• Experience with Central1 Forge, Backbase, Mambu, Intellect, Fiserv, FIS, Lumin, etc.
• Experience navigating integrations with Core Banking Systems
• Multi-CU implementation experience (e.g., League Data environment)
• Experience or interest in managing AI-enhanced features within a digital banking or fintech environment
• CSPO or Scrum certifications
• Experience supporting platform migrations or digital banking modernization

Education

University degree in Computer Science, Business, Engineering, or equivalent work experience.

Salary

CAD $110,000 – $140,000 annually

Location

AEQ is a remote organization.

• Canada: Preference for Western Canada, but open nationwide
• Travel for conferences and client meetings is expected.