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General Manager, aeqdigital

aeqdigital is a digital agency specializing in product development and UX design. We craft intuitive products that put your clients at the heart of every solution, generating measurable results with every project.

You are a seasoned leader confident in overseeing, managing, and owning the aeqdigital business unit. You view everything with an entrepreneurial lens; whether it’s a client interaction, keeping costs low, or sharing your vision with employees, every interaction and decision is made through an owner’s mindset. Even through the night, you can recite the current profit and loss (P&L) statement, along with our company’s business goals, strategy, and sales pipeline.

You thrive in strategy, design, digital transformation, and technology. You also know the importance of effective problem solving, complemented by balancing short and long term views in every situation. You have a strong business mind, complemented by an empathetic heart, and are never afraid of engaging with your fellow leaders, employees, clients, or other stakeholders in thought leadership or challenging conversation.

You will be responsible for planning, directing, and implementing approved strategies and objectives, while managing costs, resources, and staffing. Financial results, KPI’s, project output, employee and client satisfaction, as well as overall organizational success are your top goals. You will report to the CEO, who alongside your peers, clients, and employees will trust and follow your leadership.

Although a new divisional brand of Aequilibrium, you can expect aeqdigital to operate as a well-established business with six years experience, a large number of successful projects completed, and multiple large clients on the books. You will be tasked with growing this unit further, including continuing to assess opportunities for specialization into verticals that, through time, could form their own business units.

We have multiple clients outside of Vancouver. You can expect to travel about 25% of time.

You must have:

  • 15+ years of leadership level experience, complemented by at least 5 years of leading of high performing multi-disciplinary teams and staff management in an agency or consulting industry
  • Experience working with complex enterprise grade web and mobile end-to-end solutions
  • Experience in initiating, negotiating and managing contracts for complex multimillion dollar projects, including the Master Services Agreement (MSA) and Statement of Work (SOW)
  • Strong leadership, communication, client care, influencing, analytical and problem-solving skills
  • Post-secondary education, preferably MBA or equivalent  
  • Ability to travel within Canada, USA and Europe 25% of time

Nice to have:

  • Owned own successful business
  • Having worked for software companies that combine both professional services and product / SaaS


  • Oversee the daily operations of the aeqdigital business unit
  • Co-design and implement an overall business strategy, with components in sales, business development, communications, marketing, technology, resourcing, people/HR, finance, and any other relevant components for the Financial Services business unit
  • Translate the organizational and business unit vision, sharing it effectively with clients, employees, partners, and any other relevant stakeholders
  • Participate in strategic leadership team discussions and decision making, including KPI/metrics reviews, strategic planning, staffing, program, policy, and process design
  • Monitor and ensure the financial health and profitability of the aeqdigital business unit
  • Co-lead sales efforts for new clients, as well as manage relationships with existing clients, including client praise and escalations
  • Hire, manage, motivate, and engage all talent within the aeqdigital business unit
  • Set up appropriate business goals/KPI’s for teams and individual contributors
  • Provide direct management to a number of staff and has a matrix reporting relationship to all technical resources within the business unit

About Aequilibrium

Speed. That’s something we’re known for around here. We work fast. Really fast. Our team uses Agile methodologies and Lean Startup principles to deliver our clients’ projects before the competition. We’re a digital product studio which brings together product managers, designers and developers dedicated to creating winning web, mobile and IoT solutions. We plan, design, architect and build technology platforms and products—delivering world-class technology solutions for both established companies (such as Hootsuite, Central 1 Credit Union, Monexa, iQmetrix) and well-funded startups (such as Sneaker Con, and Grideo).

At Aequilibrium, we're big on technology and creativity, and believe that teamwork is the key to reaching amazing feats. Our office is located in downtown Vancouver, steps from the seawall and Waterfront station, and home to tons of shops and eateries. In addition, we offer:

  • Competitive compensation rates
  • Paid vacation
  • Medical, dental, and extended health benefits
  • Stock options in a fast-growing company
  • Flexible working hours
  • Feedback based on regular 1:1s
  • Monthly team lunches and birthday celebrations

Aequilibrium is trusted with highly sensitive information. Upon joining our team, you may be asked to undergo security screenings including a criminal record check.

Sound like the right position for you? Apply now!

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